On behalf of and in partnership with the Division of Healthy Start and Perinatal Services (DHSPS), the Healthy Start TA & Support Center at NICHQ is pleased to announce that CAREWare officially launched on Friday, August 14! CAREWare will be customized with the Healthy Start Data Collection Forms and the Monthly Aggregate Report Template, with additional features being rolled out in the coming weeks and months.
To access CAREWare, visit: https://healthystart.jprog.net/careware/rs/index.htm.
On Friday, August 14, all 101 Healthy Start Project Directors received an email with instructions for accessing CAREWare and a unique username and password. The email also contained links to:
(3) a CAREWare for HS User Guide; and
If you did not receive the email, please contact [email protected].
CAREWare Training and Q&A Session
DHSPS and the TA & Support Center hosted a virtual training on CAREWare on Tuesday, August 18 from 3-4 p.m. EST. The training provides a walk-through of CAREWare, including information on accessing CAREWare; creating and managing user accounts; adding clients; creating records using the Healthy Start Data Collection Forms; and accessing the aggregate monthly report.
DHSPS and the TA & Support Center hosted a Q&A session on Tuesday, September 1 from 3-4 p.m. EST. Grantees were encouraged to try using CAREWare in the two weeks between the August 18 training and this Q&A session, and bring any questions to the session.
Ongoing CAREWare Technical Support
As of January 2021, all questions and feedback regarding CAREWare (including requests for trainings or demonstrations) should be directed to [email protected]. The Healthy Start TA & Support Center will respond within one to three business days.
CAREWare for Healthy Start Workgroup
DHSPS and the TA & Support Center has comprised a workgroup of 15 Healthy Start project staff members who are committed to being early adopters of CAREWare, sharing their unique perspective on the database, and assisting the TA & Support Center as it builds out additional features. The goals of the Workgroup are to (1) gather feedback and recommendations on CAREWare from the user’s point of view; (2) help shape the creation and customization of additional database features; (3) identify opportunities and additional resources to support CAREWare adoption. The Workgroup will support DHSPS’ efforts to ensure that when the database is fully customized in January 2021, it is user-friendly and meets the grantees’ data reporting needs.