Are there work processes that frustrate you or the people you work with? Are you interested in a systematic approach to increasing effectiveness and efficiency of processes that will result in improved services for Healthy Start participants? If so, you may be interested in quality improvement (QI). As a team-based activity, QI is about making changes to improve outcomes. It is not about working harder, it is about working differently. This introductory webinar introduces an approach to improvement. It will include a brief presentation outlining basic principles of QI and why it is important to Healthy Start grantees now. QI resources will be provided. There will be time for questions and discussion after the presentation.
Target Audience: Healthy Start Program Directors and their staff who are new to quality improvement, as well as those already engaged in quality improvement activities, are encouraged to participate on this webinar.
After this webinar, participants will be able to:
- Describe the basic principles of quality improvement
- Recognize how QI can improve Healthy Start services
- Access resources to learn more about QI and support QI activites